PROTECTION OF PERSONAL INFORMATION POLICY
Personal information is collected only when an individual knowingly and voluntarily submits information. Personal Information may be required to provide an individual with further services or to answer any requests or enquiries relating to this service.
It is the FSP’s intention that this policy will protect an individual’s personal information from being prejudiced in any way and this policy is consistent with the privacy laws applicable in South Africa.
The FSP collects, stores and use the personal information provide by an individual, in order to provide an estimated insurance quotation.
USE OF INFORMATION
The FSP needs to collect personal or other information:
For underwriting purposes
Assessing and processing claims
Conducting credit reference searches or verification
Confirming and verifying an individual’s identity
For credit assessment and credit management
For purposes of claims history
For the detection and prevention of fraud, crime, money laundering or other malpractice
Conducting market or customer satisfaction research
For audit and record keeping purposes
In connection with legal proceedings
Follow an individual’s instructions
Inform an individual of services
Make sure the FSP’s business suits the individual’s needs
Personal information that an individual submits is used only for the purpose for which it was intended. Copies of correspondence that may contain personal information, is stored in archives for record-keeping and back-up purposes only.
The FSP will not, without an individual’s consent, share information with any other third parties, for any purposes whatsoever.
The FSP strives to ensure the security, integrity and privacy of personal information submitted. The FSP will review and update its security measures in accordance with future legislation and technological advances. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure, however, the FSP will endeavour to take all reasonable steps to protect the personal information, which an individual submits to the FSP or to the FSP’s online products and services. The FSP will at all times set the highest standards to ensure the integrity of their systems.
The FSP may engage with other organisations to provide support services to the FSP. Third Parties are obliged to respect the confidentiality of any personal information held by the FSP. A Service Level agreement is in place with all Third parties to ensure adherence to all Privacy Policies.
The FSP’s employees are obliged to respect the confidentiality of any personal information held by the FSP. All employees are required to sign an employment contract which includes a confidentiality clause.
The FSP will not reveal any personal information to anyone unless:
It is compelled to comply with legal and regulatory requirements or when it is otherwise allowed by law
It is in the public interest
The FSP needs to do so to protect their rights
The FSP endeavours to take all reasonable steps to keep secure any information which they hold about an individual, and to keep this information accurate and up to date. If at any time, an individual discovers that information gathered about them is incorrect, they may contact the FSP to have the information corrected.
The FSP recognises the importance of protecting the privacy of information collected about individuals, in particular information that is capable of identifying an individual (“personal information”).
TREATING CUSTOMERS FAIRLY (TCF)
The principals of TCF are well established in our business practice and it is a principal that we embrace. Should you be interested in the details of TCF, please click on the link below or request for a copy of the TCF Policy.
https://www.fsb.co.za/Departments/fais/Documents/TCF Small FSP Guide.pdf
Purple Plum Distribution Services (Pty) Ltd, trading as Bekker Investments (Reg.no 2009/009834/07)
Address: Crestlands Farm, Izingolweni Road,D700, Port Edward4295 – P O Box 839 Port Edward 4295
Tel: 039 311 2100
In terms of the financial Advisors and Intermediary Services ACT 2001 – FSB License No. 42759
Director : JPJ Bekker & WJA Bergh